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🚀 Careers

Join our mission

We're looking for people who care deeply about customer experience and can guide builders to success on Briklin.

Customer Support & Inside Sales

Call potential customers, convert qualified leads to paid, and answer app‑based queries.

Full‑timeKangayam
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You will speak with potential customers, understand their needs, and help them get value from Briklin. You’ll handle app‑related queries and convert qualified leads into paid customers.

What you’ll do

  • Call potential customers from our waitlist and inbound leads to understand use‑cases and guide them through onboarding.
  • Follow up via phone/WhatsApp/email; keep clear notes and statuses updated.
  • Answer app questions on features, plans, and pricing; provide simple walkthroughs.
  • Triage and resolve common app issues; escalate edge cases to product/engineering.
  • Capture customer feedback and share insights to improve product and process.

What makes you a fit

  • Comfortable making proactive outbound calls daily and managing follow‑ups.
  • Comfortable communicating in basic English; proficiency in at least one Indian language is a plus.
  • 0–2 years in customer support, customer success, or inside sales preferred.
  • Empathetic, patient, and structured; strong note‑taking and CRM hygiene.
  • Basic understanding of SaaS/mobile apps; eagerness to learn the domain.
Compensation
Competitive + incentives
Schedule
Mon–Fri, business hours (IST)
Start
Immediate
Apply via hello@briklin.com

Email your resume and a short note on why you’re a good fit. Subject: “Customer Support & Inside Sales — Application”.

Briklin is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.